Privacy Policy

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Privacy Policy

Last Updated: October 2025

Welcome to Smart VA Star Solutions (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

a. Personal Information

Name

Email address

Phone number

Company name

Payment details (for billing purposes)

Any other information voluntarily provided through our contact forms, emails, or onboarding process

b. Non-Personal Information

Browser type and version

Device information

IP address

Cookies and analytics data

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our virtual assistant services

Process payments and send invoices

Respond to inquiries and provide customer support

Communicate updates, offers, or important notices

Maintain website functionality and performance analytics

Ensure compliance with legal and regulatory requirements

3. Data Protection and Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Access to your data is limited to authorized personnel who require it to perform their duties.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

Trusted third-party service providers (such as payment processors or communication tools) that help us operate our business

Legal authorities, when required by law or to protect our rights and safety

All third-party partners are obligated to maintain strict confidentiality and comply with data protection standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can modify your browser settings to disable cookies; however, some website functions may be affected.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Withdraw consent for data processing

Request a copy of the data we hold about you

To exercise these rights, contact us at operations@smartvastarsolution.com

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7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date. Continued use of our website or services after changes are posted signifies your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 Email: operations@smartvastarsolution.com

📞 Phone: +1 (442) 426-4177

🌐 Website: www.smartvastarsolution.com